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In today’s digital age, businesses must find innovative ways to rise above the noise and make a lasting impression. One age-old yet constantly evolving tactic many successful companies employ is referral marketing. This method turns the spotlight on loyal customers, allowing them to amplify brand visibility and foster trust in the community. So, why is referral marketing making such a significant mark in today’s business landscape?

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2023 Email marketing for beginners

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In the dynamic world of digital marketing, email marketing is a vital pillar for businesses aiming to connect, nurture relationships, and boost sales. Whether you’re an experienced product manager, a budding product marketer, a vigilant digital manager, or an enthusiastic business owner, mastering email marketing is a must in today’s competitive landscape.

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The term “product-led growth” was only coined in 2016, but it’s made its mark on the B2B SaaS world. At the time, an investor at OpenView Partners, Blake Bartlett, noticed that more B2B SaaS companies were bypassing the traditional software sales process and selling straight to the consumer, via their websites.

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Product marketing is all about connecting customers with products. To do this well, you need to identify your ideal customer and understand their needs and wants. That’s where a customer persona comes in. The customer persona is a key part of product marketing. They act as a blueprint for product marketers and guide the process from start to finish. So, let’s get into what a customer persona is and how to master them.

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Undeniably, dabbling in the world of product marketing presents unique challenges, but along with them, it brings remarkable opportunities. Get it right, and your business can see outstanding levels of growth and success. Get it wrong and, well, it can be incredibly costly on all fronts.

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B2B Marketing Automation Strategies for Software Companies

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Software companies today face issues like fierce competition, rapidly evolving technologies, changing customer preferences, and the need for effective marketing strategies to reach and engage their target audience. To overcome these hurdles, they’re turning to B2B marketing automation to streamline their marketing efforts and drive growth.

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Must-Have Features of a Customer Engagement Platform (CEP)

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A Customer Engagement Platform (CEP) is channel-agnostic software that fine-tunes customer interactions by automating personalized messages and notifications across multiple platforms. It acts as a universal key to a multitude of channels, ensuring seamless customer experiences and improving overall engagement.

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There’s nothing more damaging to a domain and IP reputation than sending to a dirty list of email addresses. So when we hear our customers’ techniques for maintaining a clean list, it’s music to our ears! So how can you maintain a clean list and why is it so important?

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Growth Loops: What They Are and How to Use Them

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Growth. It’s the number one priority of almost every business and the number one thing that executives strategize in board rooms. After all, if you can’t grow, your profits will stagnate, and your business will lose…

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Having the best product management software can make all the difference to your workflow. Product management tools help product managers navigate the complex landscape of product development and management. There are several options to choose from…

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What’s coming in 2023

What’s coming in 2023

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We are excited to share our 2023 roadmap with you, centered around three customer feedback-driven themes that bring us closer to realizing our vision and upgrading our platform. Multi-channel, a better UX and flexible data storage…

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2022: Looking back on the year

2022: Looking back on the year

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It’s been a really exciting 2022. This year we’ve focused on two key areas: 1. Exploring new ways of loading data for customers, and 2. Building the foundations to improve the core product experience. In this article we’ve included a soup-to-nuts summary of everything we released this year…

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Customer Engagement Blog and Resources

Insights and resources for improving product-first email and push messaging campaigns.